Client Care Associate

Chewy offers competitive pay ad beefits, as well as opportuities for Cliet Care Associate

Chewy, America's most promiet pet pharmacy, is o the lookout for a Customer Service Associate to joi our amazig team that is comprised of passioate, zealous, ad cofidet idividuals, all committed to providig exceptioal, remarkable, ad cosistet experiece to pet owers

Chewy offers ample opportuities for growth ad learig for its employees. The compay provides a supportive work eviromet, traiig programs, ad metorships, allowig idividuals to develop ew skills ad take o ew challeges. These opportuities motivate employees to push themselves ad help them achieve their professioal goals

Top reasos why you'll love workig here:

• Offerig more tha just a paycheck, rewardig beefits such as flexibility, health isurace, ad retiremet plas ca sigificatly impact employee satisfactio levels
• Remember to focus o achievig excellece i all tasks at had, ad take pride i your work
• Our workplace urtures a sese of commuity where your skills ad iput are appreciated, ad your commitmet ad hard work are ackowledged ad appreciated.

The success of our healthcare ad welless services is uderpied by our team's passio for deliverig outstadig services to our cliets. As a leader, your primary objective will be to cultivate a culture that prioritizes quality care, customer satisfactio, ad cotiuous improvemet

Commit to empowermet ad watch your potetial bloom ad thrive!

You'll have resposibilities to fulfill, both at home ad at work. These ca iclude carig for childre or depedets, maagig a team or departmet, or completig importat projects:

• Provide direct support to Chewy's pharmacy clietele, egagig with them through multiple commuicatio platforms ad addressig a rage of topics. This role will primarily ivolve fieldig iboud calls ad other forms of correspodece.
• Utilize a problem-solvig approach ad research skills to idetify ad implemet solutios for customer issues. Timely follow-up is essetial to esure that the resolutio is effective.
• Provide breathtakigly excellet service. Our team eeds employees who ca egage with customers, thik critically to provide effective solutios that comply with high safety ad regulatory stadards, ad establish lastig customer relatioships.

What You'll Need

• Applicats should highlight a backgroud of workig i a eviromet that emphasizes puttig the customers' eeds first for 1-2 years
• Excellet commuicatio skills
• Proficiecy i multitaskig ad critical thikig is a icreasigly importat skill i the workplace
• Beig adaptable with the schedule ad willig to work overtime as ecessary
• Make a commitmet to givig it your all!

We believe i providig the same level of opportuity to all ad hold our values of diversity ad iclusio withi our team. If you are a Team Member with a disability uder the ADA or similar laws ad require alteratios to the applicatio process or ay assistace while o the job, please reach out to us at CAAR@chewy.com.

About Role: A Customer Service Represetative at Chewy plays a pivotal role i esurig a positive ad seamless experiece for pet owers ad customers. Charged with hadlig iquiries, cocers, ad providig assistace, these professioals leverage their commuicatio skills ad product kowledge to address customer eeds effectively. Chewy's customer service team is kow for its dedicatio to deliverig exceptioal service, ofte goig above ad beyod to resolve issues promptly ad build lastig relatioships with customers. Whether assistig with order iquiries, offerig product recommedatios, or resolvig shippig cocers, Chewy's Customer Service Represetative are committed to fosterig a customer-cetric eviromet, reflectig the compay's emphasis o pet care ad satisfactio.

If you have ay doubts about your applicatio, please feel free to reach out to HR@chewy.com.