Support Specialist

If you love pets ad have a passio for helpig others, cosider applyig for a Support Specialist

Chewy, the foremost pet pharmacy i America, is i search of a Customer Service Associate to work alogside our team of passioate, dedicated, ad charismatic idividuals, all committed to deliverig exceptioal, uforgettable, ad reliable experieces to pet owers

Chewy ecourages a culture of iovatio ad creativity. The compay welcomes ew ideas ad ecourages employees to thik outside the box. This culture of iovatio fosters a dyamic work eviromet that costatly evolves ad keeps employees egaged ad excited about the work they do

What makes this workplace appealig to potetial employees:

• By providig comprehesive employee beefits plas, orgaizatios ca create a stroger sese of loyalty withi their staff, leadig to higher levels of productivity ad performace
• Be the best at what you do by strivig for excellece ad takig pride i every accomplishmet
• Our orgaizatio embraces a culture of belogig that ackowledges ad rewards your cotributios ad expertise ad celebrates your uwaverig commitmet ad efforts.

Creatig a world-class healthcare ad welless ecosystem is oly possible whe a team of highly-skilled professioals is committed to the cause. As a team leader, it will be imperative for you to drive a eviromet that values quality care, exceptioal service, ad cotiuous improvemet

Fuel your pursuit of persoal growth ad uleash the full rage of your abilities!

Your Time Maagemet:

• Egage closely with Chewy's pharmacy customers, fieldig iquiries ad providig assistace through multiple commuicatio chaels. This positio will maily ceter aroud hadlig iboud calls ad other forms of messagig.
• Utilize research ad aalysis skills to idetify suitable solutios for cliet issues. Follow up diligetly to esure that cliets are satisfied with the resolutio.
• Egage, improve, ad ispire our customers with excellet service. We are searchig for employees who ca represet our compay by buildig relatioships with customers, providig forward-thikig solutios, ad adherig to high safety ad regulatio stadards.

What You'll Need

• Iterested cadidates should have spet a miimum of oe to two years workig i a job that requires a strog focus o customer satisfactio
• Excellet commuicatio skills
• Successfully hadlig multiple tasks ad thikig critically is becomig icreasigly essetial i today's society
• Beig able to adapt the work schedule ad work beyod the regular hours as eeded
• Push yourself to give 100% effort!

Chewy is dedicated to providig equal opportuities ad a iclusive eviromet to all team members. If you require support with the applicatio process or ay job requiremets due to a disability uder the Americas with Disabilities Act (ADA) or like laws, reach out to us at CAAR@chewy.com.

About Role: A Customer Service Represetative at Chewy plays a pivotal role i esurig a positive ad seamless experiece for pet owers ad customers. Charged with hadlig iquiries, cocers, ad providig assistace, these professioals leverage their commuicatio skills ad product kowledge to address customer eeds effectively. Chewy's customer service team is kow for its dedicatio to deliverig exceptioal service, ofte goig above ad beyod to resolve issues promptly ad build lastig relatioships with customers. Whether assistig with order iquiries, offerig product recommedatios, or resolvig shippig cocers, Chewy's Customer Service Represetative are committed to fosterig a customer-cetric eviromet, reflectig the compay's emphasis o pet care ad satisfactio.

If you're usure about the status of your applicatio, please get i touch with HR@chewy.com.