Customer Support Specialist

Chewy is lookig to hire taleted idividuals who ca excel i the Customer Support Specialist

At Chewy, we are lookig for a Customer Service Associate to joi our impressive crew. You will be workig alogside a team of dedicated ad passioate employees, aimig to provide uparalleled experieces to pet parets at all times

Oe of the primary drivers behid the decisio to work for Chewy is the pay package, which is highly competitive i the market. The compay values its workforce ad compesates them well for their efforts. Moreover, the compay offers other beefits as well, which add immese value to the pay package

The appeal of workig at this orgaizatio:

• To remai competitive i today's job market, orgaizatios must offer employees performace-liked beefits ad a remueratio structure that is i lie with idustry stadards
• It is essetial to strive for excellece i every task that you udertake, ad take pride i a job well doe
• We promote a sese of commuity where each member is appreciated for their expertise ad iput, ad their dedicatio ad diligece are ackowledged.

At the core of our healthcare ad welless ecosystem is a team dedicated to providig uparalleled medical care ad services. As a leader, you will have to spearhead the implemetatio of a culture that values quality, advacemet, ad cliet-orieted services

Fid the stregth to uleash your full potetial ad grow with empowermet!

You'll participate i various activities as part of your daily routie. This ca iclude thigs like exercisig, workig o persoal projects, or spedig time with frieds ad family:

• Iteract directly with Chewy's pharmacy clietele, fieldig a rage of iquiries ad providig assistace as eeded. This role will primarily ivolve hadlig iboud calls ad respodig to other types of commuicatio.
• Utilize research ad aalytical skills to determie the most appropriate solutio for the customers problem. Remai diliget i follow-up to esure customer satisfactio.
• Impress our customers beyod their expectatios. We are ot just lookig for employees who ca robotically take orders or read scripts, but also for people with exceptioal customer egagemet skills who ca thik aalytically to address customer eeds withi the cofies of safety ad regulatory guidelies.

What You'll Need

• Required is a period of 12 to 24 moths of workig i a positio that prioritizes customer satisfactio
• Excellet commuicatio skills
• The ability to juggle umerous tasks whilst beig able to aalyze situatios holistically is essetial
• Havig the capacity to adapt schedule ad work beyod regular hours as required
• Put i the effort to be your persoal best!

Our compay champios equal opportuity ad iclusivity withi our taleted team. If you require reasoable accommodatios settig up a applicatio or throughout the performace of job tasks due to the Americas with Disabilities Act or ay similar legislatio, please reach out to us at CAAR@chewy.com.

About Role: A Customer Service Represetative at Chewy plays a pivotal role i esurig a positive ad seamless experiece for pet owers ad customers. Charged with hadlig iquiries, cocers, ad providig assistace, these professioals leverage their commuicatio skills ad product kowledge to address customer eeds effectively. Chewy's customer service team is kow for its dedicatio to deliverig exceptioal service, ofte goig above ad beyod to resolve issues promptly ad build lastig relatioships with customers. Whether assistig with order iquiries, offerig product recommedatios, or resolvig shippig cocers, Chewy's Customer Service Represetative are committed to fosterig a customer-cetric eviromet, reflectig the compay's emphasis o pet care ad satisfactio.

If you require further iformatio regardig your applicatio, please cotact HR@chewy.com.