Client Assistance Specialist

The positio requires a commitmet to providig efficiet ad Cliet Assistace Specialist

At Chewy, we take service seriously ad are dedicated to providig urivaled service to our pet ower cliets. A team of strog ad ethusiastic members, icludig a ew Customer Service Associate, will be joiig our missio

Chewy is committed to its employees' welless ad prioritizes their health ad safety. The compay provides comprehesive beefits, icludig health, detal, ad visio coverage, as well as metal health resources. Additioally, the compay takes extesive measures to esure the safety of its employees, creatig a workplace that is secure ad comfortable

Why this orgaizatio is a desirable employer:

• It is importat for busiesses to icorporate a mix of moetary ad o-moetary rewards withi their employee compesatio packages to stay ahead of their competitors
• The path to success requires focused commitmet towards excellece, ad takig great care i all your actios
• We promote a eviromet of belogigess where your cotributios are valued, ad your commitmet ad dedicatio are recogized ad rewarded.

Our healthcare ad welless services are desiged to meet the uique eeds of our cliets. As a team leader, it will be critical for you to establish a culture that fosters cotiuous improvemet, exceptioal service, ad quality care

Haress the power of self-growth ad uleash your full potetial!

Your Iteractios With Others:

• Egage directly with Chewy's pharmacy customers, providig assistace ad support o a variety of topics across multiple commuicatio chaels. This positio will ceter aroud receivig iboud calls ad other forms of messagig.
• Employ research skills ad aalytical thikig to determie appropriate solutios for cliet problems. Follow up proactively to esure that customer satisfactio is achieved.
• Strive to provide exceptioal service that goes above ad beyod. We are i search of employees with outstadig customer egagemet ad critical thikig skills, who are also able maitai compliace with rigorous safety ad regulatory guidelies.

What You'll Need

• To qualify for the positio, idividuals must have worked i a customer-cetric role for at least 12 to 24 moths
• Excellet commuicatio skills
• The ability to thik critically ad hadle multiple tasks cocurretly is a hallmark of a successful professioal
• Havig the ability to adjust work hours ad put i extra effort as eeded
• Arrive with the itetio of performig at your highest level!

Chewy operates o the foudatio of equal opportuity ad is dedicated to fosterig a iclusive eviromet amog our team members. If you eed assistace to perform ay job requiremets or durig the applicatio process due to a disability accordig to ADA or like laws, please do't hesitate to cotact us at CAAR@chewy.com.

About Role: A Customer Service Represetative at Chewy plays a pivotal role i esurig a positive ad seamless experiece for pet owers ad customers. Charged with hadlig iquiries, cocers, ad providig assistace, these professioals leverage their commuicatio skills ad product kowledge to address customer eeds effectively. Chewy's customer service team is kow for its dedicatio to deliverig exceptioal service, ofte goig above ad beyod to resolve issues promptly ad build lastig relatioships with customers. Whether assistig with order iquiries, offerig product recommedatios, or resolvig shippig cocers, Chewy's Customer Service Represetative are committed to fosterig a customer-cetric eviromet, reflectig the compay's emphasis o pet care ad satisfactio.

If you would like to kow more about the status of your applicatio, please cotact HR@chewy.com.