Grocery Department Leader

Category/Area of Expertise: Retail Operatios
Job Requisitio: 423545
Address: USA-VA-Dumfries-17120 Jefferso Davis Hwy
Store Code: Store 01471 GROCERY (7224555)
Food Lio has bee providig a easy, fresh ad affordable shoppig experiece to the commuities we serve sice 1957. Today, our 82,000 associates serve more tha 10 millio customers a week across 10 Southeaster ad Mid-Atlatic states.
PRIMARY PURPOSE
Assist the Ceter Store (Grocery) Maager i providig quality customer service withi the Ceter Store (Grocery) Departmet. Resposible for maitaiig stadards i accordace with the stadard practice maual, maximizig sales through excellet customer service ad miimizig shrik through proper utilizatio of stadard practice.
DUTIES AND RESPONSIBILITIES
• Maitai a atmosphere of ethusiastic customer awareess with primary emphasis o fast, friedly, ad accurate customer service to create a positive shoppig experiece
• Courteous ad helpful to other associates
• Esure the Ceter Store (Grocery) Associates maitai a clea, eat appearace
• Assist the Ceter Store (Grocery) Maager as ecessary to trai, schedule, ad maitai a qualified stock crew
• Esure achievemet of productivity goals of the stock crew
• Stock product i accordace with policies ad guidelies
• Place oly saleable merchadise o the shelves
• Maitai shelf allocatios as idicated by the item tags
• Esure that orderig, receivig, preparatio, coditioig ad displayig of merchadise is doe i accordace with policies ad guidelies
• Uderstad ad use compay tools such as; average cost ivetory system (ACIS) ad orderig (CAO)
• Maitai a complete uderstadig of ad adherece to compay guidelies, policies ad stadard practice
• Uderstad ad follow Food Safety ad Workplace Safety guidelies ad procedures
• Observe ad correct all usafe coditios that could cause associate or customer accidets
• Report all associate ad customer accidets i accordace with established Food Lio procedures to the Maager o Duty
• Esure compliace with local, state ad federal regulatios
• Wear the Food Lio uiform, complete with ame badge, whe o duty, has a eat ad clea appearace while adherig to the Food Lio dress code
• Successfully complete Computer Based Traiig (CBT), Traiig Packet ad Traiig Aid courses
• Perform all other duties as assiged
QUALIFICATIONS
• High school graduate or equivalet preferred
• Excellet iterpersoal, orgaizatioal, commuicatio ad customer service skills
• Ability ad willigess to lear multiple tasks ad techical requiremets of the job
• Ability to use techical iformatio to solve problems
• Must meet miimum age requiremets to perform specific job fuctios
• Must be able to meet the physical requiremets of the positio, with or without reasoable accommodatios
PHYSICAL REQUIREMENTS
• Ability to use computers ad other commuicatio systems required to perform job fuctios
• Perform repetitive had ad arm motios
• Bed ad lift products weighig up to 15 lbs. cotiuously, 25 lbs. frequetly, ad 50 lbs. o occasio
• Pull or push up to 75 lbs. o occasio
• Ability to push or pull up to 2000 pouds usig a pallet jack
• Stad 100% of the time, frequetly walkig short distaces
• Be able to hadle a variety of substaces associated with cleaig ad packagig materials, fresh fruits, vegetables, house plats/flowers ad household cleaers
• Use hads to frequetly/cotiuously hadle currecy (paper ad coi) as well as operate a variety of equipmet such as cash register, lottery machie (where applicable), scaer, computer, ad calculator
• Frequet reachig ad graspig at waist level: occasioally above shoulder or below waist level
• Meet established volume activity stadards for the positio
• Tolerate workig i extreme hot/cold temperatures for up to 20 miutes at a time
• Have sufficiet visual ability to check ID cards, checks, ivoices ad other writte documets
Food Lio provides equal employmet opportuities to all associates ad applicats for employmet without regard to race, color, religio, sex (icludig pregacy, childbirth ad related coditios) atioal origi, age, disability, sexual orietatio, vetera status, geder idetity or geder expressio or ay other characteristic protected by law.